Support

Start with the stepthat got stuck.

Check common questions and installation steps, or contact the developer directly if you still need help.

How do I add a clock to my Lock Screen?

Touch and hold the Lock Screen, then choose Customize → Lock Screen → Add Widgets. Find Clock Widget, place your preferred size, and tap it to choose a saved clock. The More tab in the app includes a visual 7-step guide.

Why is a saved clock missing from the widget list?

Confirm that the clock appears in My Clocks. After saving a new one, close and reopen the Lock Screen editor so WidgetKit can load the latest configuration.

Can the displayed time briefly lag behind?

iOS schedules widget updates around battery and system conditions, so the display may occasionally be delayed for a short time. It corrects itself on the next system refresh without opening the app.

Will the 7-day trial charge me automatically?

No. The trial is a zero-priced, non-consumable App Store product—not a subscription. It never renews or converts into a charge. Pro Lifetime Access is a separate one-time purchase.

How do I restore a purchase?

Open More → Restore Purchases. The app checks Pro Lifetime Access and trial history for the same Apple Account. Restoring a trial does not reset or extend its original dates.

Where can I request a refund?

Apple handles App Store payments and refunds. Visit reportaproblem.apple.com, choose the relevant purchase, and follow Apple’s request flow.

Still not resolved?

Include your iPhone model, iOS version, clock name, and a screenshot so the issue can be checked more quickly. Inquiry records are retained for three years after closure.